WITHIN THE SMART BUILDING ECOSYSTEM, GETRALINE ACTS AS A FACILITATOR
• Coordinates the ecosystem
• Acts as a neutral and independent stakeholder within the ecosystem
• Stores and processes data
• Restitutes analysed information
• Initiates the integration process of the company into the ecosystem
• Looks for solutions to improve tenants comfort and safety
• Ensures good service quality of Providers to their tenants
• Is the ecosystem's target stakeholder
• Is involved in improving his habitat and environment
• Communicates with other stakeholders through dedicated web/mobile applications
• Is the "field" coordinator between Lessors, Providers and Tenants
• Is the main link of the communication chain inside the building
• Supports tenants in their daily lives
• Ensures good service quality
• Is constantly in search of improvement and productivity sources
• Organises interventions and meetings with Tenants
• Interfaces with the GETRALINE platform to facilitates its activities
• Prescribes good practices inside the ecosystem
• Advises lessors in their digital transformation
• Supports lessors in the implementation of infrastructures

OUR PRIORITY: THE FINAL USER’S SATISFACTION
The “TBS” (Tenant based solution) approach is a paradigm of GETRALINE, which expresses the main purpose of all our solutions: focusing on final users, including tenants.
This approach incorporates their main requirements in the process before the design phase.
IMPROVE SAFETY and comfort on a daily basis
BE INFORMED of equipment failures and the way they are handled
REDUCE providers’ response times
FACILITATE appointment scheduling with providers
IMPROVE COMMUNICATION with lessor and providers